Refund Policy

Fees and Payment Terms

Fees quoted for Courses and Workshops delivered by the College of Health and Fitness are valid for a period of 14 days from the date provided and may be reviewed thereafter. The College of Health and Fitness reserves the right to review and alter prices without prior notice. Any funds paid by a student for training (including deposits and all other fees payable) are not transferrable to any other person or entity.

Course Fees

The following options are available for payment of course fees:
• Payment in full (maximum of $1500 initial deposit and the remaining balance to be paid on course commencement)
• Payment plan provided by Ezidebit
• Students who choose the payment plan option are to ensure they have sufficient cleared funds in their nominated account.
• Students on an agreed payment plan who require alterations to the original payment arrangements must do so in writing. Payment alterations incur a $25.00 service fee.

Deferral

You may apply in writing for deferral from your studies. Deferrals are usually only given for medical reasons. Deferral applications will incur a $25 administration fee for a deferment of up to six months. Recommencement at a later date will be accepted upon confirmation of a new enrolment application. Please note that upon recommencement, you will be required to meet the training package requirements that are current at the time of your return to study. This may mean a change to the units of competency that you study (if they have changed in the training package during the period of deferral) and possible additional costs. Contact College Administration by emailing enquiries@thecollegeofhealthandfitness.qld.edu.au to be sent an application form.

Withdrawal from Course by Student

Eligible withdrawals, that is a written notification of withdrawal received at least 7 days prior to course commencement, for students enrolled in a course/workshop, will receive a full refund of course fees paid minus a withdrawal fee of 25% of the course fee.

This withdrawal fee will be withheld to cover trainer and/or administration costs. This fee is payable in all circumstances including payment plan options when the 25% has not yet been collected, and fees will still be deducted until the withdrawal fee has been paid. No refunds will apply to withdrawals made less than 7 days prior to course commencement, where a course has commenced or where resources have been provided and the student will be liable for all payments as per their enrolment and contract.

In cases where a student is suffering from a medical condition and seeks to defer their enrolment for a specified period of time, they must put their request in writing, and provide adequate supporting documentation. Upon application, the student’s enrolment may be deferred for a period no greater than 6 months. No refund of course fees will apply and the student will be liable for all payments due under an agreed payment plan (if applicable).

The College of Health and Fitness reserves the right to vary fees, curriculum, assessments and dates without notice and liability.

Cancellation of Course by The College of Health and Fitness

Should The College of Health and Fitness be unable to provide all units to meet the student’s course schedule, the following will apply:

• Course fees paid on any unavailable unit will be refunded and a Statement of Attainment will be issued for satisfactorily completed units.
NB. Please also read the Refund Policy above